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Troubleshooting2020-02-07T07:06:32+00:00

Answers to Basic Pool Questions

TRADITIONAL CHLORINE POOLS

THE SYSTEM ADVANTAGE

Troubleshooting

Not everything always goes as planned; sometimes your pool has problems. A BioGuard dealer who has gone through our exclusive H2Know certification is able to correctly diagnose just about any pool condition. Below are some common problems even experienced pool owners can have along with our recommended solutions. Your best solution is to bring a water sample to your local BioGuard dealer for an expert ALEX water analysis.

Black Algae

Black patches appearing in cracks, crevices and surfaces
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Green Algae

Green-colored water or floating plant-like growth
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Mustard Algae

Yellow, dirt or sand-like growth on pool walls and bottom
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Cloudy Water

Hazy or murky conditions that reduce visibility
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Excessive Chlorine Loss

An inability to maintain the proper chlorine residual
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Scale

Chalk-like substance on pool surfaces and equipment
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Staining

Dark black, brown or purple stains on sides and bottom
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Eye / Skin Irritation 

Burning sensation that occurs during or after swimming
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Waterline Buildup

Slimy or rough buildups near waterline of pool edges
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